This document is an electronic record in terms of the Indian Contract Act 1872; the Information Technology Act 2000, the rules made thereunder; and the amended provisions pertaining to the electronic records in various other statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
TRUESELL VENTURES, having its registered office at 341-342 , Ground Floor, Bhim Nagar, Gurgaon,Haryana-122001,India (“Company” or “we” or “us” or “our”), is the owner of the website domain at www.Truesellventures.com (referred as “Platform”)
The Company request User (as defined below) to carefully go through these terms & conditions (“Terms of Service” or “Agreement” or “TOS” or “Terms”) prior to accessing to the Platform or availing Services (as defined below) using the Platform. If User continues to browse and use the Platform to avail Services, User irrevocably and unconditionally is agreeing to comply with, abide by and be bound by all these obligations as stipulated in this TOS, which together read with our privacy policy available at https://www.mechanify.in//privacy-policy (“Privacy Policy”); and any other applicable policies referred to herein or made available on the Platform (collectively referred as “Terms and Conditions”)
The Terms and Conditions shall govern the Company’s relationship with User in relation to the usage of the Platform. These Terms and Conditions supersede all previous oral, written terms and conditions (if any) communicated to User and shall act as a binding agreement between Company and the User.
IF YOU DO NOT AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS CAPTURED IN THE TOS, PLEASE DO NOT USE THE PLATFORM OR SERVICES.
Definitions
“Company,” “we,” “us,” or our” means Mechanify Services Private Limited and any other companies that are its subsidiaries and affiliates.
“Service(s)” means services provided through the Platform, as described in further detail under clause 3 below. The Services provided through the Platform may change from time to time, at the sole discretion of the Company.
“User” or “You” shall mean any individual who own a 2-wheeler (primarily out of the manufacture warranty period) in urban centres especially metros, who is desirous of availing Services on the Platform as and who are registered on the Platform for this purpose.
amendment of terms and conditions
Your use of the Platform is subject to the Terms and Conditions, which may be updated, amended, modified or revised by us from time to time with/without notice to you. To ensure that you are aware of any additions, revisions, amendments or modifications that we may have made to these Terms and Conditions, it is important for you to refer to the Terms and Conditions from time to time. The updated Terms and Conditions shall be effective immediately and shall supersede these. We shall not be under an obligation to notify you of any changes to the Terms and Conditions.
You shall be solely responsible for reviewing the Terms and Conditions from time to time for any modifications. If you continue to use the Platform, Content and/or Services after the Updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accept the Updated Terms and Conditions. Any reference to Terms of Service, TOS, Agreement made herein shall refer to the latest version of the Terms of Service.
service(s) provided to users
The Services offered by us include a broad range of services as set out herein below:
- Delivery of the product from Point A to point B.
- Spare Parts and Two wheeler servicing at the doorsteps or our Workshops.
- Two wheeler Rentals at doorsteps.
eligibility
By using Platform, you affirm that you are at least 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, warranties set forth in the Terms and Conditions, and to abide by and comply with the terms stated therein. Registration of User in the Platform is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, or person with unsound mind etc. are not eligible to use the Platform. By accessing the Platform or by accessing any of the Services or Content on any other Authorized Device, it is deemed that the User has read and understood and accepted these Terms.
If you will be using the Services on behalf of an organization, you agree to these Terms on behalf of that organization and you represent that you have the authority to do so.
Fees
You agree to Pay to us any fees for the Services availed by you, in accordance with the pricing and payment plans as discussed with our supervisors or Estimate and Invoice shared by our supervisors.The Fees paid by you is non-refundable, except as provided in these Terms and Conditions.
We accept payments through Cash,UPI,Credit Cards, Debit Cards.We reserve the right to alter/modify/suspend/discontinue any terms and conditions associated with the Fee including but not limited to the period, rate, etc. Further, we shall give you notice of any change made to the features of the Membership prior to the expiry of the same. We will provide you with advance notice of any change in fees.
cancellation and refund policy
Cancellation Model: The Orders are cancelled by Below means:
- An Order which is cancelled by the customers
- An Order cancelled by the operations team upon customer’s approval.
- Guarantee and warranty is offered by the manufacturer.
- To perform internal testing and data analysis for the Website and other platforms
A refund will be initiated and approved if the customer pre-pays and cancels the Order. In case of agent induced cancellation also a refund request is generated and approved upon verification.
Refund Model is only applicable for the customers through the same medium in which they had completed their transactions.
- To respond to judicial processes and provide information to law enforcement agencies or in connection with an ongoing investigation on matters related to public safety etc.
- Mechanify may disclose information about the use of the Website, but it will never hold Personal Information. Mechanify does not disclose Personal Information of any customer to any third party, other than Shell India, in the normal course of operations.